Placing an order

Yes, for certain applications like custom work or trim collections we are happy to present you with a rendering for your approval. Here is a sample.

As our product offering is changing all the time we have decided to just publish to the web. If you don't see what you are looking for, let us know and we'll see what we can do for you.

We happily provide quotations by e-mail or phone, just click the "request pricing" button next to the relative item and we will respond typically within 24 hours. We prefer e-mail for quotations for tracking purposes and it makes it easier to research your pricing from our catalog of 100s of items without you holding on the phone. However, we will happily take your quote request over the phone, we just may need to call you back. To place an order, however just give us a call, we take credit cards (Visa, Mastercard) over the phone. We typically ship UPS ground. At the completion of the order we e-mail shipping information and invoices. We can take checks on a COD or prepayment basis.

Typical lead times for orders are 7-10 days for standard designs. Heartwood's products are manufactured at our facility in Oregon using sophisticated machinery and software that allow us to turn orders fast. We will happily review delivery times when orders are placed.

For most items $50 is the minimum order. If any customization is required the fee, if applicable, is charged extra, and we may charge a deposit depending on the job size.